+41%
increase in average order value
+100%
sales in the first year
7
major issues impacting performance resolved
Case studie
RMR: A logistics transformation
Mission: Optimize Amazon performance, streamline cross-border logistics and restore cost competitiveness
The Challenge
RMR was facing an inefficient cost structure that made its products up to three times more expensive than the retail price on Amazon, severely limiting sales.
The majority of the product range could not be utilized effectively, mainly due to logistical constraints, products not accepted in certain Amazon fulfilment centres, and compliance issues.
Added to this were significant challenges related to importing between the U.S. and Canada: customs management, labelling, palletized transport and distribution. All of this complicated operations and reduced profitability.
The Objectives
RMR wanted to re-establish a viable cost structure to regain competitiveness on Amazon, while simplifying its logistics operations.
The aim was also to regain control of distribution, ensure full compliance and maximize performance across all channels, including Amazon and Costco.
The ProMerit Approach
ProMerit has implemented an approach focused on logistics optimization and market development, managing the entire operational chain.
A turnkey model was rolled out, covering the management of imports, transport, labelling and distribution to Amazon warehouses or directly to consumers where required.
This approach has significantly reduced costs, improved price competitiveness and made the entire catalogue marketable once again. At the same time, full control over distribution has been established to eliminate unauthorized resellers and stabilize market prices.
Execution and results
● Management of cross-border logistics (U.S. → CA)
● Management of customs, import and palletized transport
● Labelling and preparation of products for Amazon
● Distribution to Amazon warehouses and direct shipping to consumers (including Costco)
● Implementation of an optimized cost structure
● Regaining control of distribution (elimination of resellers)
● Management of products not eligible for Amazon fulfilment centres via alternative solutions
In its very first year, RMR recorded 100% growth in sales, supported by an optimized cost structure and improved competitiveness on the market.
The average basket value increased by 50%, reflecting improvements in the product range and sales strategy. The brand also regained control of its distribution on Amazon, cutting out resellers and maintaining consistent pricing.
In total, seven major challenges were resolved, enabling RMR to operate with streamlined logistics, full compliance and sustainable profitability.
Contact us
Get the same results.
KEY SERVICES
How we boost your brand
Marketing
Maximize your impact
Our team of experts in SEO, copywriting, photography, graphic design and advertising optimizes your product listings and their visibility to generate sales and strengthen your brand.
Protection
Protect your brand
Our specialists monitor your content and distribution on Amazon on a daily basis, giving you peace of mind.
Logistics
Simplify your logistics
Our operations team ensures that your products are always in stock, comply with packaging and storage requirements, and are delivered on time.
Marketplaces
Sell without limits
ProMerit has a strong presence on Amazon in Canada, the U.S. and Europe, and is expanding its expertise to Walmart and Costco. We optimize each market to maximize your sales and profitability.
FAQ
FAQ
Everything you need to understand our approach, models, and execution.
You retain full ownership of your brand and assets. With our Scalable Account Management, we transfer all your content free of charge and facilitate the transition. Our model is based on freedom and trust: to date, 95% of our partner companies have chosen to stay with ProMerit.
Yes. ProMerit supports brands already active on Amazon in Canada, the U.S. and Europe. In the majority of cases, our involvement helps to increase sales and profitability, thanks to in-depth strategic analysis and the optimization of operations, marketing and logistics.
In principle, yes. If exclusivity is not possible, the situation will be discussed with you in full transparency before the collaboration begins.
ProMerit acts as a strategic partner. Depending on the model chosen, Scalable Account Management or Strategic Partnership, we are directly involved in performance, key decisions and, in some cases, financial risk.